knooing OS · IT service management and IT governance on one data foundation
knooing OS connects IT service management with CMDB, asset management, architecture, costs and compliance. Your teams resolve incidents with full context, and decisions rest on data instead of gut feeling. Sofia, the AI copilot, works on the same data.
Operate
Service desk, incidents, major incidents, problems, changes and requests in one flow. Every ticket knows its system, its service and its history, so your teams resolve faster and without follow-up questions.
Trusted by leading enterprises
Management summary
Most companies have grown faster than the processes that steer them. Applications are added, services multiply, contracts expire unnoticed and costs are spread across separate systems.
Your IT landscape has grown, but it can't be actively steered. Applications, costs and ownership are poorly mapped.
29%
of IaaS and PaaS spend is considered wasted, by organizations' own estimate.¹
Redundant tools, unused licenses and missing cost allocation drive spending up without being visible.
about 50%
of all installed software goes unused by employees.²
Security gaps, incidents and compliance breaches stay undetected for too long because data and responsibilities are scattered.
€10M
or 2% of worldwide annual turnover: the maximum NIS2 fine for essential entities.³
knooing OS makes these costs visible and puts them under control.
knooing OS
Every module delivers value on its own, on one shared data foundation, without seven separate tools. One inventory, one truth, less risk in every decision.
Operate
IT service management with full context on every ticket.
Understand
An up-to-date inventory as the foundation for every decision.
Govern
Costs, demand and regulation on the same data foundation.
Sofia · AI copilot for data and platform
Sofia answers questions about your landscape and classifies tickets on request, on the same data as your teams.
Why now
Four developments turn a shared, up-to-date data foundation from nice-to-have into a must.
DORA has applied since January 2025, and NIS2 holds management personally accountable. Evidence must be available at any time.
AI agents are only as good as their data. Fragmented IT data slows down every AI initiative.
SaaS and cloud costs grow in a decentralised way. Budgets have to deliver more with the same means.
IT teams maintain lists instead of creating value. Knowledge lives in people's heads instead of in systems.
Today and with knooing OS
IT inventory
Manual inventory, often outdated
Automatic from your sources, on schedule
Incidents
Tickets without context, lots of follow-up questions
Tickets with system, service and history
Audit
Weeks of preparation
Evidence in days
Costs
Flat per department
Per application and business unit
Contracts
Deadlines get missed
Early warning before expiry
Decisions
Spreadsheets and gut feeling
Data-driven, with an AI copilot
Manual inventory, often outdated
Automatic from your sources, on schedule
Tickets without context, lots of follow-up questions
Tickets with system, service and history
Weeks of preparation
Evidence in days
Flat per department
Per application and business unit
Deadlines get missed
Early warning before expiry
Spreadsheets and gut feeling
Data-driven, with an AI copilot
Whitepaper
See how enterprises achieve these results in practice — and which steps actually make the difference.
Simple. Fast. AI-native.
01
Connect your existing data sources and tools in just a few steps. The result is one shared, up-to-date inventory.
02
Service desk, changes and requests run directly on this inventory. Every ticket knows its system and its service.
03
Reports and Sofia reveal costs, risks and duplication. You decide on the basis of valid data instead of assumptions.
Measurable impact. Real results.
Tina Bender, Volvo Trucks Central Europe GmbH
Problem: Complex selection processes slow innovation. Tenders create high effort while you still lack the certainty of having found the best solution.
Solution: With knooing we quickly identified qualified solution candidates across different projects. Within a few weeks we optimised our field-force management with a perfectly matched solution.
Schedule a free, no-obligation demo
